He says Apple is optimized for creating great products/hardware. But building services requires different (often opposing) skills/structure.
The whole time, I kept thinking about @benthompson…
The whole time, I kept thinking about @benthompson‘s recent piece on why Apple’s services are often mediocre: stratechery.com/2016/apples-or…
Of course, the problems with @iTunes are well know…
Of course, the problems with @iTunes are well known. Like @qz said, it just turned 13 and is still awful: qz.com/666078/itunes-…
Determined, @MirrorKate spent hours on the phone w…
Determined, @MirrorKate spent hours on the phone with @AppleSupport. And still no luck! Eventually, they gave up & just refunded her friend.
When @MirrorKate tried to redeem the gifts. it jus…
When @MirrorKate tried to redeem the gifts. it just wouldn’t work. We even tried it on my Mac (with her user account + Safari). No luck.
Unfortunately, we don’t have an iPhone or Apple TV…
Unfortunately, we don’t have an iPhone or Apple TV, but I figured it should work fine on desktop using the @iTunes app. Famous last words…
This week, @MirrorKate had a pretty awful experien…
This week, @MirrorKate had a pretty awful experience with @iTunesTV. Her friend gifted her a few episodes of a TV show using iTunes.
Amazing, hilarious, and insightful response by Ami…
Amazing, hilarious, and insightful response by Amilia St. John to her dad’s opinions about women in tech: medium.com/@milistjohn/i-…
Nice work by @KounterB on the Material redesign of…
Nice work by @KounterB on the Material redesign of Chrome: sebastien-gabriel.com/work/chrome-cr… Looking forward to this update!
These are two of my fave podcasters, so I loved he…
These are two of my fave podcasters, so I loved hearing them together. Lots of good background info on Ben + valuable biz strategy insights.