Work Experience

Product & Program Manager

Thinktiv

Feb 2016 – Present

Thinktiv is an innovation firm that partners with founders, executives, and investors to transform established companies and invent new businesses. To accomplish this, it leverages a unique mix of customer research, market analysis, strategic insights, product design, software development, and branding/positioning.

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  • Managing projects throughout entire lifecycle from kickoff to delivery
  • Serving as primary point-of-contact with several major clients
  • Contributing to product design through extensive research and documentation
  • Setting product priorities and guiding UX/UI designers via detailed feedback
  • Packaging deliverables for clients using decks, InVision, and other storytelling methods
  • Communicating with developers to clarify functionality and provide QA for builds
  • Optimizing project efficiency through implementation of new tools and processes
  • Overseeing company operations, including resource management and tools admin
 

Digital Marketing Consultant

GridSpark

July 2014 – Jan 2016

GridSpark is an LLC used by my wife and me for various contract gigs, including her freelance writing work and my digital marketing projects.

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  • Designed and built several large websites from scratch using WordPress, responsive themes, custom CSS, and carefully selected plugins
  • Implemented hundreds of pages of content featuring complex, templatized custom layouts
  • Organized, formatted, and prepped thousands of images for posting on various sites
  • Created new logo / branding for several clients and applied changes across social channels
  • Advised clients on SEO and content strategy using analytics data and industry knowledge
  • Maintained site security, performance, and hosting for various clients
  • Incubated new mobile app startup for several months, including UX design, branding, etc.
  • Completed TechRanch program to refine startup biz model, marketing, and pitch
 

Digital Producer

EnviroMedia

Sept 2013 – June 2014

EnviroMedia is an ad agency focused on environmental and social causes. While there, I worked on projects for car2go, TxDOT, Austin Energy, and various state agencies.

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  • Managed the creation of websites, banner ads, mobile apps, and analytics reports
  • Oversaw internal and external developers, designers, and QA resources
  • Developed timelines/budgets and tracked projects to ensure successful delivery
  • Created wireframes and site maps to guide UI/UX on several projects
  • Provided input on digital marketing strategies in written proposals and meetings
  • Implemented web content updates using WordPress, HTML, CSS, Photoshop, etc.
  • Maintained several client websites through software updates and server tweaks
  • Used JIRA to assign tasks, provide feedback, prioritize issues, and track progress
  • Examined analytics and provided recommendations based on this data
  • Served as hiring manager for several positions in interactive department
  • Created RFPs and managed proposal process for several outside vendors
  • Provided guidance on 508 compliance issues for various state agency clients
  • Reviewed completed projects and ensured smooth client hand-off
 

Interactive Producer

Enspire

May 2012 – June 2013

Enspire builds custom learning applications, serious games, and simulations for a range of companies, nonprofits, and educational institutions. I was initially hired as AP and promoted to Producer shortly thereafter. While there, I worked on projects for Caterpillar, Symantec, Dell, AHA, EverFi, Kepner-Tregoe, InterAction, etc.

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  • Managed the creation of HTML5-based, rich media web apps
  • Served as primary point of contact for clients (including several Fortune 500 firms)
  • Ensured that deliverables met client needs and expectations
  • Organized teams of designers, programmers, writers, QA, and audio/video pros
  • Facilitated communication internally within cross-functional teams
  • Created project timelines and ensured that work remained on schedule
  • Developed budgets and created proposals to land new opportunities
  • Utilized JIRA to create, assign, prioritize, clarify, and track issues
  • Performed routine project tasks (manage files in SVN, run builds, edit XML, etc.)
  • Participated in brainstorming sessions and provided input on design decisions
  • Conducted final pass quality review on all releases
  • Led internal and client-facing meetings
 

Associate Producer

Ricochet Labs

November 2011 – April 2012

Ricochet Labs (sold to Playdom) created social, location-based mobile games. While there, I worked on an unannounced mobile/social game for EA.

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  • Assisted Producer with various project management tasks
  • Managed game content using spreadsheets, XML, and a custom database UI
  • Wrote text for game tutorials and modified their content/appearance in JSON
  • Attended regular meetings with client to discuss project milestones and deliverables
  • Created and modified 2D game assets using Adobe Photoshop
  • Tested builds, identified bugs, entered them in JIRA, and verified fixes
  • Assisted with marketing, content creation, and support for the company’s live game
 

Assistant Product Manager

Appconomy

January 2011 – January 2012

Appconomy helps mobile app developers incorporate commerce and marketing features into their apps using its platform and services. While there, I worked on an unannounced mobile app and a community website.

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  • Managed UX and visual design on several projects
  • Created wireframes for an iPhone/iPad app and community website
  • Developed requirements list and researched solutions for community website
  • Met with and evaluated prospective vendors/contractors for project
  • Oversaw external contractors in building a Drupal-based site
  • Created and maintained task lists in Basecamp to monitor development progress
  • Participated in product strategy discussions
 

B2B Marketing Consultant

Bazaarvoice

March 2011 – May 2011

Bazaarvoice builds software that helps companies integrate social interaction into their website. This assignment fulfilled a requirement of my MBA program.

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  • Interviewed various Bazaarvoice employees
  • Researched enterprise B2B SaaS marketing best practices
  • Developed recommendations on marketing strategy and execution
  • Presented recommendations in person and in writing
 

Product & Marketing Intern

Ricochet Labs

May 2010 – Aug 2010

Ricochet Labs created social, location-based mobile games. My internship here fulfilled a requirement of my MBA program. While there, I worked on QRANK, a trivia game for iPhone.

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  • Performed a variety of jobs in a fast-paced, startup environment
  • Researched/documented various marketing and business issues
  • Created high quality print and web marketing collateral using Adobe CS5
  • Maintained, updated, and expanded company website using CMS, HTML, & CSS
  • Participated in strategic discussions about product, pricing, and development
  • Created daily content for game in the form of trivia questions
 

Sound Designer

Retro Studios / Ion Storm / Human Code

Jan 2000 – July 2009

Earlier in my career, I worked as a sound designer at game companies including Retro Studios (owned by Nintendo), Ion Storm (owned by Eidos), and Human Code (acquired by Sapient). While there, I contributed to the critically acclaimed games Metroid Prime 2 (GameCube), Metroid Prime 3 (Wii), Deus Ex 2 (Xbox), and Thief 3 (Xbox).

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  • Created thousands of sounds and implemented them using game editors & scripting systems
  • Performed sound design, mixing, and mastering for a number of video cutscenes
  • Recorded, edited, and organized several thousand lines of dialog
  • Responsible for final pass audio quality control on large sections of several titles
  • Worked closely with programmers, game designers, QA team, and artists
  • Created and maintained audio requirements lists based on game design documents
  • Tracked project milestones using various PM tools
  • Assisted in design and testing of in-house audio middleware

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